Privacy Policy

Introduction

Saudi Gram respects your privacy. This policy describes the information we may collect from users of Saudi Gram, how we use that information, and the choices available to you. By using Saudi Gram, you agree to the practices described in this Privacy Policy.

Information We Collect

Depending on the features you use, we may collect the following types of information:

• Account information: name, email address, phone number, login credentials, account status, and verification details.
• Profile information: username, profile photo, bio, interests, city or region, followers, followings, and other profile details you choose to provide.
• User content and uploads: posts, stories, reels, comments, images, videos, audio, live stream content, and files you upload or share.
• Messages and social interactions: chats, call activity, reactions, likes, comments, reports, blocks, saved content, and other interactions with users or content.
• Device and technical information: device type, operating system, browser or app version, IP address, identifiers, diagnostics, crash logs, and usage activity.
• Location information: approximate or precise location information if you enable location-based features or grant device permission.
• Camera, microphone, photos, and media access: access is requested only when you choose related features such as posting media, scanning, calling, or live streaming.

How We Use Information

We use information to operate, improve, protect, and personalize Saudi Gram, including to:

• Create, verify, manage, and support user accounts.
• Provide social features such as profiles, feeds, posts, stories, comments, reactions, followers, saved items, and content discovery.
• Support real-time features such as chat, voice and video calls, live streaming, call signaling, and live interactions.
• Send service messages, account alerts, reminders, and notifications based on your settings and permissions.
• Improve app performance, troubleshoot errors, analyze usage, and develop new features.
• Support safety, moderation, fraud prevention, abuse detection, reporting, account integrity, and security.
• Comply with legal obligations and enforce our terms, policies, and community standards.

Sharing of Information

We do not sell your personal information. We may share information in limited situations:

• With other users: content and profile details you choose to post or share may be visible to other users according to app functionality and privacy settings.
• With service providers: trusted vendors may help us with hosting, analytics, notifications, communications, moderation, storage, security, and technical operations.
• For legal requirements: we may disclose information if required by law, regulation, court order, government request, or to protect rights, safety, and security.
• For business protection: information may be used or shared to investigate fraud, abuse, unauthorized access, policy violations, or harmful activity.

User Controls

You may update certain account and profile details in the app. You can manage device permissions, such as notifications, location, camera, microphone, and media access, through your device settings. Some features may not work correctly if required permissions are disabled.

Data Retention

We retain information for as long as needed to provide Saudi Gram, maintain account records, resolve disputes, protect safety and security, comply with legal obligations, and enforce our policies. Retention periods may vary depending on the type of data and the reason it is processed.

Account Deletion

You may request deletion of your Saudi Gram account and associated personal data. Visit our Delete Account page for instructions. Some limited records may be retained where required for legal, security, fraud prevention, dispute resolution, or regulatory reasons.

Children's Privacy

Saudi Gram is intended for users aged 18 and older. We do not knowingly allow children under 18 to create accounts or use Saudi Gram. If you believe a minor has provided personal information, please contact us so we can review and take appropriate action.

Data Security

We use reasonable technical and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, and disclosure. No online service can guarantee complete security, so users should also protect their account credentials and devices.

International Access

Saudi Gram may be accessed from different countries. Your information may be processed or stored in locations where our systems, service providers, or technical infrastructure operate. We take steps intended to protect information according to this policy.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the effective date on this page. Continued use of Saudi Gram after an update means you accept the revised policy.